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How to Register Safaricom Line Online in Kenya

  

On April 15, Safaricom started online registration for its clients, which means you won't have to wait in line for hours to complete the activity. This tutorial will show you how to register your Safaricom phone number online.

Initially, the Kenyan Communications Authority (CA) set an April 15 deadline for all active SIM cards to be registered. The deadline was extended by six months until October 15, allowing more subscribers to participate in the exercise.


Now that you know how to register a Safaricom line online, you can quickly finish the process before the new deadline to prevent having your SIM card's network service disconnected.  

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What’s Safaricom Online Sim Registration Service? 

It's an online technique in which Safaricom, as a mobile operator, obtains specific information on its users during SIM card registration and then updates the information as changes are made.

Customers used to have to register in Safaricom stores, which might be stressful and time-consuming if they had to wait in a line for hours.

Subscribers no longer need to physically present themselves for the exercise and may now register their SIM cards online from the comfort of their own homes.

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On April 15, 2022, Safaricom launched its online SIM card registration page. All active SIM card users were required to register by April 15th, according to the CA. However, the deadline was extended by six months, until October 15.

The Communications Authority of Kenya noted that the deadline extension was necessary to assist mobile carriers in meeting their commitments and resolving any issues that may arise as a result of the exercise.

The CA was enforcing the Kenya Information and Communications (SIM card registration) Regulations 2015 on service providers. This law compels all Kenyan carriers to gather certain information about their clients during SIM registration and to update that information after modifications are made.



These include strategies for reaching subscribers in rural and other remote areas of the country, as well as how to meet the demands of consumers in the diaspora and vulnerable customers who may not be able to physically present themselves for SIM cards. 

The online service is designed to address a variety of concerns related to the exercise.

These include strategies for reaching subscribers in rural and other remote areas of the country, as well as how to meet the needs of consumers in the diaspora and vulnerable customers who may not be able to physically present themselves for SIM card registration.

Let's have a look at how to upgrade your SIM Card via the internet. 

How then  do you Register Safaricom Line Online 

  1. Open https://safaricom.com/account/kyc-upload in your favourite browser.
  2. Please provide your phone number.
  3. Enter the one-time password (OTP) you'll get via text message.
  4. Your ID's front and back photos should be uploaded.
  5. Complete the form and submit it.
As you can see, this is a simple procedure that should only take a few minutes. Check that the phone numbers displayed on the screen are correct.

If a phone number that should be on the list is missing, call Safaricom or go to their nearest store to file a complaint. Dial *106# on your phone to report a phone number on the list that does not belong to you.

How can I register a Safaricom SIM card online? We hope this information answers your question. 


How to Register and Activate a New Account 

  1. Go to https://domains.safaricom.co.ke/clientarea.php to access our web self-service portal.
  2. Activate the REGISTER button.
  3. Fill up your contact information, billing information, and password.
  4. Identification Number ID Document Type Password; First Name Last Name Email Address; Password Confirmation
  5. Phone Number/Mobile Number: O. Box, City, State, Post Code, Country
  6. Accept the terms and conditions by checking the 'Accept the Terms of Service' box.
  7. To activate your new account, click Register.
  8. You will receive an email with information about your newly activated account.  
You can now use your new SIM card to make and receive calls once you've completed this step.

Final Thoughts 

You can avoid your phone number being terminated from service in October by learning how to register your Safaricom line online.

On April 15, the cell operator made online registration available to its customers. With the project, you won't have to wait at Safaricom stores for long periods of time to complete the activity.

The Kenyan Communications Authority had originally set an April 15 deadline for all operational SIM cards to be registered. However, the regulatory body extended the deadline by six months, to October 15, to give service providers more time to comply. 

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